In the recent times Indian Business
Process Outsourcing(BPO) industry has shown a rapid growth compared to Indian
Information Technology(IT) industry in terms of expansion, work-force etc. This
rapid growth is driven by many factors such as size of work-force, lesser cost,
less entry barriers and many more. Also Indian work-force has the capability to
handle tasks and manage them well, and have high skills and comfort-ability with
the language which made them favorites. Indian IT industry could not recover
after the financial crisis occurred in the year 2008.